Ludo Ultra 3D ("Game") is developed and published by UltraAim Private Limited ("UltraAim", "we", "our", or "us"). This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you download, install, or use Ludo Ultra 3D. By downloading or using the Game, you agree to this Privacy Policy.

1. Information We Collect

Depending on how you use the Game, we may collect the following information.

A. Google Sign-In Information

If you choose to sign in using your Google Account, we may receive:

• Google Account ID
• Display Name
• Email Address
• Profile Picture (if available)

We never receive or store your Google account password.

B. Device Information

We may automatically collect:

• Device model
• Device manufacturer
• Android version
• Device language
• Country or region
• Time zone
• Screen resolution
• Application version
• Unique device identifiers
• Google Advertising ID (AAID)
• Performance information
• Crash reports

This information helps improve game stability, compatibility, and performance.

C. Gameplay Information

We may collect:

• Player progress
• Coins
• Gems
• Rewards
• Purchased items
• Game settings
• Match history
• Achievements
• Statistics
• Daily rewards
• Leaderboard information

This information enables gameplay features and progression.

D. Multiplayer Information

When you play online multiplayer, we may process:

• Anonymous Player ID
• Room ID
• Match information
• Network synchronization data
• Connection status
• Gameplay events

We do not intentionally collect private conversations or sensitive personal information during multiplayer gameplay.

E. Purchase Information

If you purchase in-game items, subscriptions, or premium content:

Payments are securely processed by Google Play Billing. We do not collect or store credit card numbers, debit card numbers, UPI information, bank account details, or payment passwords. We only receive purchase confirmations from Google Play.

F. Advertising Information

If advertisements are displayed, our advertising partners may collect:

• Advertising ID
• Device information
• Approximate location (derived from IP address)
• Ad interactions
• Ad performance data
• Application usage information

This information is used to display relevant advertisements, prevent fraud, and measure advertising effectiveness.

G. Analytics Information

We use analytics tools to understand how players use the Game. Analytics may include:

• Session duration
• Features used
• Device information
• Retention statistics
• Crash frequency
• Gameplay events

Analytics data helps us improve gameplay and user experience.

2. Third-Party Services

The Game may use third-party services including, but not limited to:

• Google Play Services
• Google Play Games Services
• Google Sign-In
• Google Play Billing
• AppLovin MAX Mediation
• Google advertising partners
• Firebase Analytics
• Firebase Crashlytics
• Photon Engine (Multiplayer)
• Unity Technologies Services

Each third-party service processes data according to its own Privacy Policy. We encourage you to review their respective privacy policies.

3. How We Use Your Information

We use collected information to:

• Provide multiplayer gameplay
• Authenticate your account
• Save your progress
• Sync game data
• Process purchases
• Deliver advertisements
• Improve gameplay
• Improve matchmaking
• Detect bugs
• Prevent cheating and fraud
• Improve game performance
• Provide customer support
• Develop future updates
• Comply with legal obligations

4. Google Sign-In

If you sign in using Google Sign-In:

• Your identity is verified by Google.
• We receive only the information you authorize Google to share.
• We never access your Google password.
• You may revoke access at any time through your Google Account settings.

5. Advertising

Ludo Ultra 3D displays advertisements through AppLovin MAX and its mediated advertising partners.

Advertising partners may use advertising identifiers, device identifiers, IP address, app usage information, and similar technologies. These technologies help provide relevant advertisements and measure campaign effectiveness. You can reset your Advertising ID from your Android device settings.

6. Analytics and Crash Reporting

We use Firebase Analytics and Firebase Crashlytics to diagnose crashes, monitor stability, improve performance, understand player behavior, and fix bugs. Crash reports may include device information, application state, and technical diagnostics but are not intended to include personal conversations or sensitive personal information.

7. Children's Privacy

Ludo Ultra 3D is intended for a general audience. We do not knowingly collect personal information from children in violation of applicable laws. If we become aware that personal information has been collected from a child without appropriate consent, we will promptly delete such information. Parents or guardians who believe their child has provided personal information may contact us.

8. Data Security

We use commercially reasonable administrative, technical, and organizational safeguards to protect your information. These measures include secure communication channels and industry-standard security practices. However, no method of transmission over the Internet or electronic storage is completely secure.

9. Data Retention

We retain information only for as long as necessary to provide Game services, maintain player accounts, process purchases, resolve disputes, prevent fraud, meet legal obligations, and improve the Game. When information is no longer required, we securely delete or anonymize it where appropriate.

10. International Data Transfers

Your information may be processed on servers located outside your country of residence. By using the Game, you consent to such transfers where permitted by applicable law.

11. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to processing
• Withdraw consent
• Request data portability

These rights may vary depending on applicable law, including the GDPR, CCPA, and India's Digital Personal Data Protection Act (DPDP Act).

12. Account and Data Deletion

If you wish to delete your account and associated data, you may contact us at:

Email: contact.ultraaim@gmail.com

Please include:

• Your Google email address used for sign-in
• Player ID (if available)
• Device model (optional)
• Approximate date of gameplay

Upon verification, we will process eligible deletion requests within a reasonable timeframe, generally within 30 days unless a longer retention period is required by law. Some information may be retained where necessary for legal compliance, fraud prevention, dispute resolution, or enforcement of our agreements.

13. Future Features

Future versions of Ludo Ultra 3D may include optional features such as gameplay recording, gameplay sharing, cloud synchronization, tournaments, social features, and additional online services. If these features involve collecting additional information, this Privacy Policy will be updated accordingly.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Last Updated date. Continued use of the Game after changes become effective constitutes acceptance of the updated Privacy Policy.

15. Third-Party Privacy Policies

For more information about our service providers, please refer to:

• Google Privacy Policy: https://policies.google.com/privacy
• Google Play Services: https://policies.google.com/privacy
• Google Play Billing: https://support.google.com/googleplay/android-developer/
• Google Sign-In: https://policies.google.com/privacy
• Firebase: https://firebase.google.com/support/privacy
• AppLovin: https://www.applovin.com/privacy/
• Photon Engine: https://www.photonengine.com/privacy-policy
• Unity Technologies: https://unity.com/legal/privacy-policy

16. Contact Us

UltraAim Private Limited
Email: contact.ultraaim@gmail.com
Website: https://www.ultraaim.in